User Testing Platform for Government Services

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User Testing Platform for Government Services

Inspired by a conversation on:

The Prof G Pod with Scott Galloway

The Prof G Pod with Scott Galloway

Raging Moderates: Trump Has Completed Half of Project 2025

Host: Scott Galloway and Jessica Tarlov

Timestamp: 00:01:00 - 00:01:16

Listen to Episode • View Podcast • All Ideas from The Prof G Pod with Scott Galloway

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Feather Flow

Direct Quote

"User testing helps you see and hear real reactions in just hours, not weeks."

Market Gap

Government services often lack user-centered design, leading to inefficiencies.

Government services frequently fail to meet the needs of citizens due to a lack of user-centered design. This can result in frustrating experiences for individuals trying to navigate bureaucratic processes. Current solutions often rely on outdated feedback mechanisms that are slow and ineffective. As government operations become increasingly digitized, the need for rapid user testing of new services is crucial to ensure they are intuitive and meet public needs. Without this, citizens may continue to face difficulties in accessing essential services.

Summary

Create a user testing platform specifically tailored for government services that allows for rapid feedback from citizens on new digital interfaces and processes. This platform would enable government agencies to gather real-time insights into user experiences, helping them to make informed decisions and adjustments quickly. By leveraging technology, the platform can facilitate user testing sessions that take hours rather than weeks, significantly improving the efficiency of service design. Target users would include government agencies at local, state, and federal levels looking to enhance their service delivery through better user experience.

Categorization

Business Model
SaaS
Target Founder
Technical
Difficulty
Medium
Time to Revenue
3-6 months
Initial Investment
$1,000-$10,000

Potential MRR (18-24 months)

Conservative
$4,000 - $10,000 MRR
Moderate (Most Likely)
$10,000 - $20,000 MRR
Optimistic
$30,000 - $50,000 MRR

* Estimates assume solo founder/bootstrap scenario with competent execution

Scores

Clarity
9/10
Novelty
8/10
Feasibility
7/10
Market Potential
8/10
Evidence
7/10
Overall
7.8/10
Found on October 15, 2025 • Analyzed on October 15, 2025 11:01 AM

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How should I validate this saas idea before building it?

2:34 PM

Great question! For a saas idea like this, I'd recommend starting with these validation steps:

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