Sentiment Analysis Tool for Customer Feedback

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Sentiment Analysis Tool for Customer Feedback

Inspired by a conversation on:

Everyday AI Podcast

Everyday AI Podcast

Ep 622: Gemini AI in Google Sheets: What’s new and 5 daily tasks you didn’t know you could do

Host: Jordan Wilson

Timestamp: 23:22 - 24:10

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Feather Flow

Direct Quote

"You can literally just do it inside Google Sheets and it takes no time at all."

Market Gap

Analyzing customer feedback for sentiment is often labor-intensive.

Businesses frequently receive large volumes of customer feedback through reviews, surveys, and social media comments. Analyzing this feedback for sentiment is crucial for understanding customer satisfaction and improving services, but it often requires significant time and effort. Traditional sentiment analysis methods can be complex and expensive, leading many businesses to overlook this valuable data. Without efficient tools to automate sentiment analysis, companies risk missing key insights that can inform product development and marketing strategies.

Summary

This business idea involves developing a sentiment analysis tool that utilizes AI to process customer feedback directly within Google Sheets. By integrating Gemini AI, users could automatically categorize reviews and extract sentiment data without the need for specialized software or expertise. This tool would be beneficial for small businesses and startups that rely on customer feedback but lack the resources for in-depth analysis. It could help businesses identify trends in customer satisfaction, tailor their offerings, and enhance overall customer experience. Specific features could include automated sentiment scoring, keyword extraction, and visual reporting of feedback trends.

Categorization

Business Model
SaaS
Target Founder
Generalist
Difficulty
Medium
Time to Revenue
3-6 months
Initial Investment
$1,000-$10,000

Potential MRR (18-24 months)

Conservative
$3,000 - $7,000 MRR
Moderate (Most Likely)
$10,000 - $20,000 MRR
Optimistic
$30,000 - $50,000 MRR

* Estimates assume solo founder/bootstrap scenario with competent execution

Scores

Clarity
8/10
Novelty
8/10
Feasibility
8/10
Market Potential
9/10
Evidence
8/10
Overall
8.2/10
Found on October 1, 2025 • Analyzed on October 1, 2025 12:41 PM

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How should I validate this saas idea before building it?

2:34 PM

Great question! For a saas idea like this, I'd recommend starting with these validation steps:

  1. Customer interviews: Talk to Generalist to understand their pain points
  2. MVP approach: Build a simple landing page to test demand
  3. Competitor analysis: Research existing solutions and identify gaps

Would you like me to help you create a specific validation plan for your medium difficulty idea?

2:35 PM

Yes, and what about the technical implementation? Should I build this myself or hire a team?

2:36 PM

Based on your idea's complexity and 3-6 months, here's my recommendation:

Technical Strategy:

  • Start with no-code tools for rapid prototyping
  • Consider your technical background and available $1,000-$10,000
  • Plan for scalability from day one

I can help you create a detailed technical roadmap and resource allocation plan...

2:37 PM

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